Carol Lynn Courtney, Ph.D.
Dr. Courtney consults in the areas of Executive Coaching, Individual Assessment, Organization Development, Team Facilitation, Selection and Development Systems. She has worked with individuals and teams throughout the U.S. and internationally. She has been an invited speaker and lecturer in the areas of competency modeling, organization change, and management and team development.
Prior to founding Courtney Consulting Group, Carol Lynn spent close to 20 years working as an internal/external consultant, staff contributor, and in various management and executive roles in large and small companies such as Quaker Oats, Motorola, Pillsbury, and Malt-O-Meal. Examples of work performed include team development and facilitation, individual development and coaching, competency modeling (technical and non-technical competencies), multi-rater feedback systems, and employee surveys. Most recently, she was Vice President of a consulting firm in Minnesota where she helped start-up and co-manage a new division.
Carol Lynn chose to gain experience inside companies to better understand the client perspective. She worked with or supported many different organizational functions including manufacturing management and front line production, engineering, marketing, customer service, sales, IS/IT, and human resources. At one time, she even worked as a production manager in a manufacturing plant to help her evaluate the effectiveness of the high performance work teams she implemented in that facility. These types of practical experiences have enhanced her assessment and coaching skills.
Dr. Courtney has a Ph.D. from Southern Illinois University in Applied Experimental Psychology. She has a dual concentration in industrial/organizational psychology and program evaluation. She is a member of the Association for Psychological Type (APT). She is also a member of MPPAW (Minnesota Professionals for Psychology Applied to Work) where she was formerly the Vice President of Programs. Passionate about her work, she brings an equal amount of energy to her hobbies and interests. Carol Lynn is the saxophonist in The Options, she enjoys traveling, exercising, biking, and kayaking, and she takes dance and language classes.
Carol Lynn explains that she likes to continually challenge herself to avoid the risks associated with becoming too comfortable or complacent. More specifically, She says, " I like to get afraid every once in a while because we ask people to change their behaviors everyday and that' s a scary thing for them." ï¿½ Carol Lynn also engages in a variety of volunteer work with non-profits and ensures that an ongoing percentage of her practice goes to pro bono work.